Senator Puerto Plata Vip, Puerto Plata

The hotel offered spacious rooms with ample drawer/hanging space and a clean bathroom. While some noise from the pool deck could be heard, we were overall satisfied with the room size. The hotel staff, including Luis Emilio and Vargas, were fun, friendly, and helpful during our stay. The dining options were diverse and satisfying, particularly with the availability of smoked salmon daily. The overall atmosphere of the hotel was clean and gorgeous, with easy access to an ice-cream shop, piazza, and coffee place.

I had a wonderful stay at the hotel. The rooms were great, especially Pollo, who showed us a lot of love and made us feel very welcome. However, the room was missing a proper toilet seat and toilet paper holder, which was a bit inconvenient. The service was amazing, with smiles all around and attentive staff. The location was perfect, close to everything but far enough away for a peaceful stay. The dining experience offered a great variety of dishes, and the facilities were top-notch.

The ocean view rooms are very well lit up at supper time and the double bed rooms lead right onto the ship port. The hotel offers a great location and friendly staff, but may lack certain rules to follow. The grounds are immaculately maintained, creating a beautiful and well-maintained environment.

My stay at the hotel was fantastic. The rooms were comfortable, clean, and offered a great view of Amber Cove, allowing us to watch cruise ships come in, which was so cool. The service was top-notch with friendly and efficient staff. The location was perfect, surrounded by hills and the ocean, offering a serene setting close to everything but away from late-night noise. The dining experience had its small issues, but overall, it was good. The facilities were excellent and well-maintained.

I had an amazing stay at this hotel! The rooms were spacious, clean, and nice with a fantastic view of Amber Cove where we could watch cruise ships come in. The separate bathroom with walls added a nice touch. The service was top-notch, with extremely receptive and accommodating staff who quickly solved any issues. The location was stunning, close to everything yet peaceful enough to avoid late-night noise, with beautiful ocean views everywhere. The dining was always top-notch, with delicious food and attentive staff. The facilities were fantastic, meeting all our needs for a comfortable stay.

I absolutely loved my stay at the hotel! The rooms were spacious, clean, and had plenty of drawer and hanging space. The bathroom was fantastic. The service was outstanding, from the pool parties to the a la Carte restaurants. The location was beautiful and well-maintained by the dedicated staff. The dining experience was excellent, with a great variety of dishes. The facilities were top-notch, providing everything I needed for a perfect vacation.

I had a pleasant stay at the hotel with its clean and comfortable rooms and friendly staff. The location was excellent, close to the beach and offering beautiful views. However, the dining experience fell short with limited options, and there were some concerns about security.

The hotel is ideally located close to the pool area and beach, just a 2-minute walk away. The rooms, while slightly outdated, are really clean and comfortable. Although the pool might not be for everyone, the cleanliness is commendable. We had a wonderful stay and definitely plan to return to El Pollo.

The hotel had a swim-out room directly on an ocean cove named Amber Cove, offering a unique experience watching cruise ships come in. The room was clean and comfortable with a king-size bed, but the Wi-Fi had some initial issues. The service from staff members like Leory at the bar and Josephina at the pool was exceptional. The location, surrounded by hills and ocean, was breathtaking, although cleanliness around the pool area was a concern. The dining options were diverse and included a typical all-inclusive buffet. Overall, the facilities met expectations with spacious and modern amenities, though some improvements could be made.

The hotel had clean and well air-conditioned rooms, with a very friendly staff making us feel welcome. However, some rooms lacked working AC, making it a bit warm. The service, while short on crews, had some standout employees like Pollo, Pikachu, and others. The location offered beautiful views but lacked clear signage. Dining options were varied and satisfactory. Overall, a decent value for money stay.